Incident Desk
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UNIVERSALLY ADAPTABLE BUSINESS ACTIVITY SOFTWARE

 

Administration

All fields, trees and drop down boxes can be defined by the administrator. With a click of a button User Departments are assigned site  ownership relevant to their responsibilities; and categories are easily allocated globally or to specific sites.


Additional Administrator defined fields include the following:

  • Unlimited levels of activity categories and sub-categories
  • Unlimited levels of sites and locations within sites
  • User defined root causes relevant to each specific activity category
  • Impact levels
  • Internal and external user departments
  • Internal and external resources and users
  • Complete resource and user information management

Significant detail is stored on organisational departments and internal and external resources involved in business activities.