Incident Desk
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UNIVERSALLY ADAPTABLE BUSINESS ACTIVITY SOFTWARE

 

What can Incident Desk do for you

Incident Desk provides you with the functionality to combine numerous applications or activities commonly found in any business, thereby simplifying your life, saving costs and leading to efficiencies.


Our market leading functionality is delivered to you utilising easy-to-use cloud services. We offer:

    Instant, live consolidated reporting of all your sites

    Increase the efficiency of your agents or operators

    Manage your internal staff activities 

    Manage facility, maintenance, IT and security service providers

    Show value for the operational spending

    Get an instant view on your business activity

    From any where in the world.

 

Who should use it?

Incident Desk provide you with the functionality to combine numerous applications or activities commonly found in any business, thereby saving costs and leading to efficiencies.

  

Facility and Maintenance Managers

Incident Desk provides facility managers with an effective but easy-to-use solution for managing incidents and routine tasks, such as maintenance, in their facilities. Many FM applications available in the market is overly complex and difficult and expensive to use, install and support.

  

IT and Help Desk Managers

Incident Desk provide IT service managers with a quick and easy way for support agents or the customer to log, update or close calls, and provide detailed reporting on tickets.

  

Security and Control Room Managers

Incident Desk provides control room managers with a quick and easy way to log incidents, update actions, close calls and provide detailed reporting on occurrences.

  

Remote Monitoring Service Providers

Remote monitoring service providers (CCTV remote monitoring, alarm monitoring, armed response) are under constant pressure to provide better service, notification and reporting while constantly reducing cost.